Frequently Asked Questions

FAQ

Why you don't offer COD ?

Currently we are not offering COD to avoid fake order and fraud. We are a registered business and hence all you payment made online will be accountable and you will be provided with an authentic invoice. For any concerns and queries you can reach out to hamdaandotin@gmail.com or DM us on our Instagram page @hamdaan.in

Have questions? Browse our Frequently Asked Questions!

Do you take bulk orders ?

Yes we do. It take longer then usual though. For bulk orders follow the steps mentioned here:

  • Send the product you want to do a bulk order on at hamdaandotin@gmail.com with quantity, color and size mentioned.
  • We will review your request and then ask for any missing information. If we have all the information then we will share an estimate cost for your order.
  • After you confirm the order, you will need to make the payment using UPI or other payment option provided by us.
  • After the payment is successful please share the payment proof with us, as soon as we receive the payment proof over our email then we will proceed with your order.

For more details reachout to us on our email id hamdaandotin@gmail.com or Instagram @hamdaan.in

How do I track my order ?

Once you have placed the order we take approximately 72 hr* to process it.

As soon as your order is ready we will give it to one of our shipping partner, we will then share the tracking link to you over an email or it will made available on our website. You can use your phone number associated with your order to track your order.

Do you take custom orders as well ?

Yes we do. It take longer then usual though. For custom orders follow the steps mentioned here:

  • Send your High Quality design file to us over our email hamdaandotin@gmail.com with quantity, color and size mentioned.
  • We will review your request and then ask for any missing information. If we have all the information then we will share an estimate cost for your order along with mock up file to confirm on the design.
  • After you confirm the order, you will need to make the payment using UPI or other payment option provided by us.
  • After the payment is successful please share the payment proof with us, as soon as we receive the payment proof over our email then we will proceed with your order.

For more details reachout to us on our email id hamdaandotin@gmail.com or Instagram @hamdaan.in